Emergency Connectivity for Bernalillo County

Emergency Connectivity for Bernalillo County

Jesse HallSierra Wireless News, Tech Talk, Verizon Wireless News

Bernalillo County Emergency Management

USAT Delivers Portable and Versatile Emergency Connectivity

CASE STUDY | The Bernalillo County Emergency Management Department (BCEM) operates a state-of-the-art emergency management system to help effectively coordinate the use of county, state and federal resources to protect the lives and health of county citizens and visitors from the effects of natural or human-caused disasters.

To further their efforts, they began to research solutions that could provide backup connectivity during events that can result in power or internet outages to ensure the continuity of their operations. They also wanted a solution that could provide connectivity in the field.

After reaching out to the team at USAT, we were able to customize our portable emergency networking solution, the USAT TRaCK Box, to fit their organizations’ exacting needs.



Emergency Management Office
Emergency Connectivity Solutions


Deputy Emergency Manager

“We had a major network outage at County HQ, and we deployed our two TRaCK Boxes” said Thomas Walmsley. “Our IT Director was very happy with the performance and is looking to purchase some more as backups.”


Thomas Walmsley | Deputy Emergency Manager | Bernalillo County Emergency Management

Multiple Use Cases


Emergency preparedness includes maintaining emergency operations plans, training employees and citizens, and coordinating mutual aid resources. Emergency management departments are on call 24/7 for both small and large-scale situations such as natural disasters, technological disasters, hazardous materials releases, and acts of terrorism. Also, many emergency management departments help plan for pop-up and emergency network connectivity at local and county events to ensure communications are available should the need arise.

Below we’ve featured three recent BCEM applications for the TRaCK Box solution:

Back-Up Connectivity

A myriad of events can cause your network to go down when you need it most. Network congestion, accidental cuts to fiber lines, power outages, hardware failures, and more can take mission critical services offline. Such a network outage occurred within the BCEM Headquarters. Luckily, they had two TRaCK Boxes on hand to keep their vital life-saving operations up and running.

Portable Networking Solutions

Pop-Up Networking

Enjoyable occasions arise where government organizations need reliable connectivity for non-emergency operations. The BCEM was able to bring TRaCK Boxes to the Albuquerque International Balloon Fiesta, providing their people an instant pop-up network with Verizon LTE. “This was the first year we did not have any connectivity issues” reported Mr. Walmsley.

Pop-Up Networking Solutions

Parallel Networks

When your network security is at risk, your TRaCK box can provide your IT teams with an independent communications network to detect, diagnose, and troubleshoot any issues that arise. After the BECM team experienced a major ransomware attack they were able to utilize their TRaCK boxes to get through their initial response and restore critical systems.
Parallel Networking Solutions

The TRaCK Box

USAT TRaCK Box | Instant Emergency Connectivity

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Why Partner With USAT?


Device Provisioning, Activation and Installation Services


USAT LLC, a key part of the data solutions team at Mobile Communications America, exists to serve our nations critical infrastructure by creating secure communication networks — passing data wirelessly between key systems to link remote personnel and machine assets.

We sell, design, configure, and install cellular (LTE, PLTE, 5G, and CBRS) wireless data communications hardware and software to provide industry targeted IoT connectivity solutions that fit our clients' exacting needs. Our team of highly skilled, in-house communications professionals, provide solutions, services, and ongoing support to help you Connect What’s Critical™.

  • Over 25 Years Experience in Communications
  • Quality Devices from Top Manufacturing Partners
  • Rapid Deployment of Connectivity Solutions
  • Fast, Secure, and Reliable Network Performance
  • Device Provisioning and Engineering Services

USAT Headquarters

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Contact USAT to Engineer Your Emergency Connectivity Solution Today


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Recommended Devices for Emergency Connectivity


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USAT TRaCK Box

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