Device Management

Cellular routers manufactured by Sierra Wireless have multiple device management options from which to choose. For standard IoT applications in fixed environments, we generally pair your devices with their AirLink Management Service, or ALMS for short.

The AirLink® Management Service (ALMS) is a secure cloud-based management solution that makes it easy to deploy, monitor, and upgrade all your gateways and routers remotely. ALMS helps you scale your deployments, simplify your operations, and quickly troubleshoot your devices.

For large-scale mobile device deployments, we recommend our clients use AirLink® Mobility Manager (AMM). AMM is a leading-edge, end-to-end network management solution that enables simplified, remote and real-time mass configuration, control and troubleshooting of all in-vehicle AirLink® routers, connected mobile assets, and mission-critical applications.

To support the AMM application, government agencies and private businesses with greater security needs, also utilize AirLink Connection Manager (ACM). ACM is a mobile-optimized and FIPS-compliant VPN solution that securely extends the enterprise network to the vehicle. ACM consolidates security onto a single platform for all connected devices and applications in the vehicle area network.

Cellular routers manufactured by Cradlepoint utilize one primary application called NetCloud. This application is not just a hardware appliance, it offers comprehensive cloud management, customer support, lifecycle warranty, training, and purpose-built routers — all in one package. The service is included with the purchase of every Cradlepoint endpoint with term licenses that come in 1, 3, and 5 year intervals.

NetCloud Manager (NCM) continuously delivers real-time cloud and device operating software updates to your 4G, 5G, and CBRS endpoints — a comprehensive solution, sold as a subscription, for the new WAN edge.

Previously, NCM came purpose-built for three use cases; namely Branch, IoT, and Mobile. Today, there are now six distinct use cases; Sites Hybrid WAN and Sites Overlay Failover (previously specified as branch), Vehicles (Mobile), IoT, Remote Work, and Private Networks.

Depending upon the device you procure, they can be configured with their basic offering for each of those six applications, which Cradlepoint refers to as their “Essentials” plans, or with a more comprehensive set of platform features, which includes their “Advanced” plans. There are also “Performance” packages and additional security subscriptions such as ZScaler.